Do you offer support contracts?
Yes, we do offer support contracts. In fact we encourage our business clients to purchase a service support agreement. We offer managed monthly service contracts to fit all budgets as well as prepaid BOT (block of time options). With a support contract you will not only save money, but have the piece of mind knowing you will receive priority service from our company.
Do you sell servers and workstations?
Yes, we do sell servers and workstations. Not only that, we sell support all network equipment from switches to firewalls, server equipment and racks and many more products. We are a full service IT company selling and installing the top name brands such as Dell, IBM and HP.
Do you offer emergency after hours support?
Yes, we offer emergency after hours support. We encourage our clients to purchase a prepaid block of time or sign up for a managed service contract to eliminate the high costs associated with after hours 911 support.
What are your service rates?
For IT network support we charge $150 per hour during normal business hours from 8AM-6PM. After hours support up until 10PM is billed at $225 per hour and between 10PM and 8AM is billed at $300 per hour.
For infrastructure cabling and CCTV projects we charge $125 per hour and after hours rates still apply.
How long have you been in business?
Ntelligent Networks, Inc. has been in business since 2001. However, most of our senior technicians and staff have been in the IT industry since the early 1990s.
What benefits do you offer over your competition?
We have a fully trained staff of over 16 employees with fully stocked company vans to support our client needs. We also offer brick and mortar services bringing full service sales and support to our clients.
What forms of payment do you accept?
We take company check, cc and cash. We also extend net terms to our clients upon credit approval.